Bianco Builds Quick Business Visibility with QlikView
Sydney, March 24, 2009 – Bianco Construction Supplies, a mid-market manufacturer and distributor for the Australian building and construction industry, has chosen QlikView business intelligence for sales and logistics analysis of Lawson M3 data, to increase management responsiveness to trends, customer demands and generate new sales opportunities.
Headquartered in South Australia, Bianco Group employs over 350 people and is a leading supplier of structural steel, reinforcing, portable building hire, construction equipment, tools and services to the building, construction, civil, Government and mining industries. Bianco makes at least 800 customer deliveries every week around Australia.
Bianco had a limited view of sales and customer data, and disseminating and sharing this information across the business in a timely manner was a challenge. Its IT department needed to reduce the time and manpower required to respond to adhoc report requests while accelerating the availability of up to the minute sales, delivery and customer information.
After reviewing traditional ‘cube’-based business intelligence approaches, Bianco chose QlikView as its business intelligence platform to build a firm base for quick decision-making. The speed and ease of deployment, depth of multidimensional information analysis and the proven Lawson M3 application templates were decisive factors in Bianco’s choice of Inside Info and QlikView.
“It took one day for Inside Info to deliver our working QlikView sales performance application. We took a few weeks to become familiar, made some changes and had finished our first BI deployment by the 30th day. We were blown away.” said Peter Crescitelli, IT Project Manager, Bianco.
Using QlikView, Bianco now automates analysis of sales, margin, dispatch and customer trends and impacts across its business at the click of a button. QlikView has improved IT staff productivity saving at least two hours out of each day in not serving ad hoc report requests, while senior management have more detailed visibility of operations.
“Since implementing QlikView into the Bianco sales department, our management team can now promptly drill down sales figures within minutes, without the need to rely on our IT department for reports. Having drill down by customer, selling divisions , product , margin and many other options has taken monitoring sales figures and identifying opportunities to the next level,” said Alex Canova, National Sales Manager at Bianco.
“QlikView has driven a significant step change for Bianco in the way we work and think. We have more detailed, flexible and faster data analysis than we ever thought possible from our Lawson ERP system. We’ve increased our responsiveness to trends and customer demands and improved our ability to generate sales opportunities that quite possibly would not have existed before,” explains Peter Crescitelli, IT Project Manager at Bianco. “Senior management are now analysing ‘living’ information themselves with QlikView, rather than relying on monthly automated hard copy reports. Each user has a personalised analysis dashboard, with the real-time data they need to better run their sales divisions and operations. By doing this, we turned what was a two-day delivery for ad hoc reports, into interactive on-demand access and instant insight for our business, while saving our IT team at least 500 hours a year in manual report development.”
“QlikView has delivered Bianco extremely fast, flexibility to respond to changing business conditions. Bianco’s sales managers now have ‘3D’ visibility of where business is lacking, where it’s striving, buying habits and product sales history to see where to improve to generate new sales opportunities. Operational teams use QlikView daily to easily spot any inefficiency in the supply chain over its 800+ weekly deliveries. Having this information personalised and easily at hand is what QlikView is all about,” said Stuart Barnard, Managing Director of Inside Info.
