Due to the complexity and increasing challenges of delivering gas, water, electricity and waste management services to their customers, utilities need management systems that provide all employees including those at the grass-roots, with access to wide ranging data sources in a simple to use, consolidated way to improve decisions about suppliers, assets, risks and operations.
The advent of smart grid, advanced metering, emissions management and aging plants has resulted in utilities being challenged to deal with large amounts of new data. This data needs to be transformed into information to optimise business decisions, but with a particular need to view highly detailed information to transaction level detail, on demand.
Utilities like CS Energy are solving some of their most pressing business challenges, as well as simplifying their information challenges, with Inside Info’s performance dashboards. These visual dashboards go beyond traditional business intelligence solutions to provide an extraordinarily sophisticated interactive analysis capability that is highly visual, affordable, fast to deploy, simple to use, and easy to change.
Inside Info works with utility companies to provide management systems that give employees including those at the grass-roots, access to wide ranging data sources in a simple to use, consolidated way to improve decisions about plant performance, operational and business efficiency, risk and OH&S impacts.
We work with utilities providing:
A one-screen view of all the facts: To ensure cross functional visibility, integrating operational, financial, customer and other business data so you have a clear view of where to optimise for efficiency and growth.
Demand-driven supply chains: To ensure that margins are optimised and wastage is minimised, particularly in procurement through an interactive profit and loss. While also proactively monitoring key risks and controls for compliance.
Easy asset management: Tracking reliability, reducing unplanned outages and increasing worker productivity by measuring and tracking preventative and corrective plant maintenance areas against cost performance targets.
OH&S analysis: The ability to easily monitor and understand OH&S impacts tracking to budget lost time, injury rates and incidents.
A 360% view of customer behaviour: So that you can quickly react to changing trends, pre-empt demand and optimise operational efficiencies.
Near real-time visibility into operations: instead of out-of-date reports. On-demand self-serve analysis of data, often replacing hundreds of OLAP based reports and empowering business users to perform their own analysis reducing IT support by up to 90%. Users report 54% less time accessing information and 51% less time analysing it. (IDC).
Sub-second query response on very large data volumes into the hundreds of million records without losing transactional level detail, with data refreshing as often as your underlying source systems.
Inside Info works with utilities like Government-owned Queensland based energy provider, CS Energy. We help utility providers in a matter of weeks to deliver simple to use interactive performance dashboards that improve analysis into areas like plant maintenance, cost performance, occupational, health and safety tracking, financial analysis, supply chain analysis and customer analysis and contribution. While globally there are over 100 utility providers using QlikView.
QlikView Customers Outperform Best-In-Class with Dashboards
“ We have interactive visibility into sales, profitability, logistics and supply chain performance. Our initial applications were delivered in just four weeks with excellent results ”
Wayne McIntosh, Finance Director
“ We can measure and work to continuously improve profitability, targeted delivery, superior service & quality performance. Until now, we never had true gross margin analysis by customer; this has improved servicing of accounts ”
Rob Pyne, General Manager, Australasia Corporate Services
“ QlikView delivered value fast for Amcor – with Inside Info working with us to design & deploy our BI applications we saw a significant return in a few months ”
Rob Pyne, General Manager, Australasia Corporate Services
“ Senior management are now analysing living information themselves with QlikView… saving our IT team at least 500 hours a year in manual report development ”
Peter Crescitelli, IT Project Manager, Bianco
“ We realised value from our investment within days. We built a powerful profitability analysis application that was back on the desks of business managers in 6 days, showing for the first time an integrated view of customer profitability at a material level ”
Tim Hogan, Manager, Business Intelligence
“ It’s not a trivial exercise to go into an organisation, understand the business need and solve it. Inside Info’s ability to translate our needs into easy to use data models first time and every time has been invaluable. The whole relationship is simple ”
Haydn Jones, IT Operations Manager
“ Inside Info using QlikView gave us a 15% improved return on rebate investment, while also helping us to better manage promotions, stock, customers and resources to fuel future growth of the business ”
Nick Vasic, Financial Controller
“ QlikView is the best management tool I’ve ever used ”
Kim Naylor, CEO, Fujitsu General, NZ
“ Using QlikView, Inside Info has allowed our customers to more easily identify health market trends through more effective geographic and gender profiling, better management of medicines and identification of prescription anomalies and their impact on consumers ”
Jon Marshall, Managing Director
“ In one example Inside Info & QlikView streamlined a data process from what was days or weeks, or so complicated it wouldn’t be considered, to seconds and that means a better value proposition for us and our customers ”
