Retail

Getting Agile and Growing Profitably

Retailers often struggle with operational visibility because of a large number of transactions and touch points.  It’s critical to be able to effectively read customer behaviour, identify product and service demands and accurately plan sourcing, procurement, supply chain, assortment and day-to-day channel operations. At the same time you will need to provide business leaders and managers up to date and accurate performance information, with a particular need to view highly detailed information to transaction level detail, on demand.

Inside Info works with many retail clients on a large scale that we’ve designed and delivered business intelligence solutions for including FoodWorks, Apparel Group and Fantastic.  We’ve developed a proven best-practice business intelligence application based on our experience called the Inside Retail Dashboard.  Using this dashboard we help retailers in a matter of weeks to provide a consolidated view of performance in one on-demand dashboard bringing together internal and external data sources to deliver detailed analysis of product, financials, customers and stores all against budget.  The results have been improved performance within regions and companies as a whole.

The Inside Retail Dashboard is a proven best-practice business intelligence application developed by our consultants that we find will account for 80% of what a retailer would typically want.  The result significantly fast tracks BI projects leveraging off the best practice of others.  Customers are typically up and running in 30 days and receiving an extraordinarily sophisticated interactive analysis capability that is highly visual, affordable, fast to deploy, simple to use, and easy to change.  We work with retailers to provide:

  • A one-screen view of all the facts: Ensuring cross functional visibility, integrating customer and business data so you have a clear view of sales, stock, customer, employee, store/channel and financial performance. 
  • A 360 degree view of customer behaviour:  Gives ability to react quickly to changing customer trends, pre-empt demand, optimise stock management and better track promotional effectiveness.
  • Demand-driven supply chains: To ensure stock really does end up in the right store at the right time, so that first margins are optimised and wastage is minimised.
  • Ability to optimise store operations: You can equip your staff to focus on critical areas such as service levels and customer satisfaction at the store level – empowering them to improve customer retention and long-term growth.
  • On-demand, highly visual self-serve retail analysis instead of out-of-date reports. The Inside Retail Dashboard can replace hundreds of OLAP based reports.
  • Sub-second query response on very large data volumes into the hundreds of million records without losing transactional level detail, with data refreshing as often as your underlying source systems.
  • Simple to use, available everywhere: Interactive analysis for all with one or two clicks - from the CEO to the merchandiser to the store manager available on your laptop, the web or your mobile via your server.

For more information download the Inside Retail Dashboard sheet.

Inside Info works with many retail clients on a large scale that we’ve designed and delivered business intelligence solutions for including FoodWorks, Apparel Group and Fantastic.  We help retailers in a matter of weeks to provide a consolidated view of performance in one on-demand dashboard bringing together internal and external data sources to deliver detailed analysis of product, financials, customers and stores all against budget.  The results have been improved performance within regions and companies as a whole.

Globally there are over 1,000 retail and distribution companies using QlikView.


Apparel Group, home to the iconic Saba and Sportscraft brands, builds greater intelligence into its business and store performance with Inside Info. Based on the Inside Retail Dashboard, Inside Info replaced Apparel’s Retail Business Analysis reporting suite with two interactive analysis dashboards for Sales & Stock for head office and its stores, rolled out to over 300 users in 35 days.

“From concept to go-live it took 35 days to implement our sales and stock applications, providing a platform for future growth. Inside Info understood QlikView and understood what Apparel Group was trying to achieve. The implementation was a complete success.”

Peter Ratcliffe, GM of Emerging Technology, Apparel Group

QlikView Customers Outperform Best-In-Class with Dashboards

QlikView Customers Outperform Best-In-Class with Dashboards

Free Aberdeen Group Report

“  We have interactive visibility into sales, profitability, logistics and supply chain performance. Our initial applications were delivered in just four weeks with excellent results  ”

Wayne McIntosh, Finance Director

“  We can measure and work to continuously improve profitability, targeted delivery, superior service & quality performance. Until now, we never had true gross margin analysis by customer; this has improved servicing of accounts  ”

Rob Pyne, General Manager, Australasia Corporate Services

“  QlikView delivered value fast for Amcor – with Inside Info working with us to design & deploy our BI applications we saw a significant return in a few months  ”

Rob Pyne, General Manager, Australasia Corporate Services

“  Senior management are now analysing living information themselves with QlikView… saving our IT team at least 500 hours a year in manual report development  ”

Peter Crescitelli, IT Project Manager, Bianco

“  We realised value from our investment within days. We built a powerful profitability analysis application that was back on the desks of business managers in 6 days, showing for the first time an integrated view of customer profitability at a material level  ”

Tim Hogan, Manager, Business Intelligence

“  It’s not a trivial exercise to go into an organisation, understand the business need and solve it. Inside Info’s ability to translate our needs into easy to use data models first time and every time has been invaluable. The whole relationship is simple  ”

Haydn Jones, IT Operations Manager

“  Inside Info using QlikView gave us a 15% improved return on rebate investment, while also helping us to better manage promotions, stock, customers and resources to fuel future growth of the business  ”

Nick Vasic, Financial Controller

“  QlikView is the best management tool I’ve ever used  ”

Kim Naylor, CEO, Fujitsu General, NZ

“  Using QlikView, Inside Info has allowed our customers to more easily identify health market trends through more effective geographic and gender profiling, better management of medicines and identification of prescription anomalies and their impact on consumers  ”

Jon Marshall, Managing Director

“  In one example Inside Info & QlikView streamlined a data process from what was days or weeks, or so complicated it wouldn’t be considered, to seconds and that means a better value proposition for us and our customers  ”

Jon Marshall, Managing Director