Healthcare

Improving Healthcare Delivery

Public and private healthcare providers can find it challenging to gain operational visibility into information spread across numerous clinical, financial and resource planning systems. This inability to effectively access and explore data, particularly in light of collaboration demands, contributes to mounting financial strains, patient wait times and resource constraints.  Timely, granular information is critical to overcome these challenges, but remains difficult to obtain. On average, less than 10% of data in healthcare systems is available for analysis.

Healthcare providers like Tasmania Health and Healthe Care are moving from gathering and managing data that push out reports, to more time spent with what the numbers are telling, by using QlikView dashboards.  Assisting hospital CEO’s and local site management to simplify the complexity of their operations and better match resources and supplies with patient care, while having the commercial impacts on hand. 

Decision Support for Healthcare Providers

Inside Info has strong experience working within the healthcare sector to rapidly integrate and analyse business intelligence data from clinical, financial and resource management systems for better operations and improved quality of care.  Empowering healthcare workers with decision support anywhere, anytime. We work with healthcare providers to deliver typically in 4 to 6 weeks a combination of the following:

  • A one-screen view of all the facts: Ensuring cross functional visibility, integrating clinical, financial, resource planning systems and other business data to better understand commercial impacts and contributions by health fund, doctor, specialty, facility and patient type over any time period to aid in future planning.
  • Proactive Procurement & Cost Management Analysis: Better understanding consumption and purchase patterns of medical, pharmaceutical and surgical supplies.
  • Workforce Analysis: Interactive, on-demand analysis of workforce and resource planning to better match patient needs, assessing resourcing labour costs across all departments and facilities and how it varies by patient volume.
  • Care Delivery Analysis: Providing physicians with a total picture of patient histories by analysing patient demographics, diagnoses, treatments, outcomes and survivability metrics to identify treatment without having to rely on IT.
  • Interactive Financial Analysis: Tracking P&L views from the enterprise to individual cost centres, providing dashboard style compliance analysis and improve financial controls and predictability of outcomes.
  • Near real-time visibility into operations: instead of out-of-date reports. On-demand self-serve analysis of data, often replacing hundreds of OLAP based reports and empowering business users to perform their own analysis reducing IT support by up to 90%. Users report 54% less time accessing information and 51% less time analysing it. (IDC).
  • Sub-second query response on very large data volumes into the hundreds of million records without losing transactional level detail, with data refreshing as often as your underlying source systems.

Inside Info works with companies like Australia’s largest private hospital and out-patient care provider Healthe Care.  We help healthcare providers in a matter of weeks to improve workforce and resource planning, patient, revenue and financial analysis and procurement analysis with easy to use, on-demand performance dashboards.  Results have included improved contract negotiation with suppliers and health funds, better analysis of commercial efficiency, better allocation of diversely skilled staff and improved procurement of medical and surgical supplies.  While globally there are over 500 healthcare providers using QlikView.


The publicly-funded healthcare system of England, providing the majority of healthcare in the country needed to consolidate, visualize and analyse financial data across all regional hubs while needing to reduce spend throughout the supply chain.  QlikView was deployed nationwide for benefits reporting, spend and cost analysis, supplier and purchaser analysis and organisational benchmarking.  As a result saving US$66 million in procurement cost savings over two years.


asteRx, an online clinical data and market research services company for the Australian healthcare and pharmaceutical industry, is using Inside Info’s QlikView business intelligence application via the web to help its customers bring its research data to life and more easily identify health market trends, customer behaviour and prescription anomalies, delivered in just 12 working days.

QlikView Customers Outperform Best-In-Class with Dashboards

QlikView Customers Outperform Best-In-Class with Dashboards

Free Aberdeen Group Report

“  We have interactive visibility into sales, profitability, logistics and supply chain performance. Our initial applications were delivered in just four weeks with excellent results  ”

Wayne McIntosh, Finance Director

“  We can measure and work to continuously improve profitability, targeted delivery, superior service & quality performance. Until now, we never had true gross margin analysis by customer; this has improved servicing of accounts  ”

Rob Pyne, General Manager, Australasia Corporate Services

“  QlikView delivered value fast for Amcor – with Inside Info working with us to design & deploy our BI applications we saw a significant return in a few months  ”

Rob Pyne, General Manager, Australasia Corporate Services

“  Senior management are now analysing living information themselves with QlikView… saving our IT team at least 500 hours a year in manual report development  ”

Peter Crescitelli, IT Project Manager, Bianco

“  We realised value from our investment within days. We built a powerful profitability analysis application that was back on the desks of business managers in 6 days, showing for the first time an integrated view of customer profitability at a material level  ”

Tim Hogan, Manager, Business Intelligence

“  It’s not a trivial exercise to go into an organisation, understand the business need and solve it. Inside Info’s ability to translate our needs into easy to use data models first time and every time has been invaluable. The whole relationship is simple  ”

Haydn Jones, IT Operations Manager

“  Inside Info using QlikView gave us a 15% improved return on rebate investment, while also helping us to better manage promotions, stock, customers and resources to fuel future growth of the business  ”

Nick Vasic, Financial Controller

“  QlikView is the best management tool I’ve ever used  ”

Kim Naylor, CEO, Fujitsu General, NZ

“  Using QlikView, Inside Info has allowed our customers to more easily identify health market trends through more effective geographic and gender profiling, better management of medicines and identification of prescription anomalies and their impact on consumers  ”

Jon Marshall, Managing Director

“  In one example Inside Info & QlikView streamlined a data process from what was days or weeks, or so complicated it wouldn’t be considered, to seconds and that means a better value proposition for us and our customers  ”

Jon Marshall, Managing Director