An Integrated, Granular View of Operations
Inside Info’s business intelligence solutions enable you to market to customers more intimately and effectively. Learn how you can collaborate with suppliers and other partners transparently and empower front-line staff to anticipate and resolve customers' needs. Inside Info can help distribution companies:
- Increase productivity by channel and location through the ability to analyse and react to performance patterns and trends in real time.
- Align the right mix of products and services by channel and location to retain the most profitable customer and supplier relationships.
- Reduce costs and increase effectiveness of the supply chain by aligning order, production, and delivery schedules to consumer demand. Optimising operations, improving service levels and streamlining IT.
Inside Info works with distributors of many different product types that we’ve designed and delivered business intelligence solutions for. We help distributors in a matter of weeks to provide a consolidated view of performance in one on-demand dashboard bringing together internal and external data sources to deliver detailed analysis of inventory, financials, customers and supply chain against budget. We work with distributors providing:
- A one-screen view of all the facts: Ensuring cross functional visibility, integrating customer and business data so you have a clear view of sales, inventory, service levels, customers, financial and other operational performance.
- Easy monitoring of Service Levels: Monitoring and analysing outbound service levels such as Delivery-In-Full-On-Time (DIFOT) by product, customer, location and order can lend amazing insight into service levels, operational issues and dynamics.
- Interactive analysis of inventory: See the stock you are carrying, analyse inventory for vendor, material, warehouse, region, and other perspectives.
- Proactive Demand Planning: Understand demand, material movement, forecasting and stock valuation.
- Procurement Analysis: Analyse vendor performance, demand and purchasing power.
- Production Analysis: Have a granular view of production coupled with other financial and business data to understand impact company-wide.
- 360% view of customer behaviour – You can understand customer behaviour and buying patterns and how this drives cost, efficiency and resource utilisation.
- Understand warehouse efficiency - Understand your picking and packing rates and be able to tie customer service issues back to activities.
- Near real-time visibility into operations: instead of out-of-date reports. On-demand self-serve analysis of data, often replacing hundreds of OLAP based reports and empowering business users to perform their own analysis reducing IT support by up to 90%. Users report 54% less time accessing information and 51% less time analysing it. (IDC).
- Sub-second query response on very large data volumes into the hundreds of million records without losing transactional level detail, with data refreshing as often as your underlying source systems.
Inside Info works with distributors of many different product types that we’ve designed and delivered business intelligence solutions for, including the ones highlighted below. Globally there are over 1,000 retail and distribution companies using QlikView.
Leading grocery distributor Manassen Foods needed to understand performance across multiple businesses at a Group and individual level to empower sales, operational and management teams. With a new Lawson ERP go-live imminent, Inside Info’s Inside Lawson Dashboard was chosen bringing to the table a best-practice sales, customer, product, inventory and financial analysis application. Delivered in just 4 weeks to over 100 users, Manassen has improved delivery to promise to 97% of goods, saving the business significantly within the first year, due to better management of distressed stock.
Leading air conditioning supplier, Fujitsu General, uses Inside Info’s QlikView applications to increase line level, cost and stock allocation profitability and improve sales and marketing initiatives in the areas of rebates, customer orders, stock allocations and deliveries. Applications were designed and delivered to over 150 management, sales, marketing, finance and operational staff in just 3 weeks integrating with Fujitsu’s Epicor ERP. As a result, Fujitsu General have achieved a 15% improved return on rebate investment, improved inventory management by 12% and lifted IT staff productivity by 15%. Inside Info’s work at Fujitsu was awarded with a Supply Chain and Logistics Association High Commendation Excellence Award in 2009.
Toro is a leading worldwide provider of outdoor maintenance and beautification products for home, recreation and commercial. Toro Australia deployed QlikView to operational, sales and management staff to consolidate data from multiple systems including SAP BW, service centre, freight and CRM management systems. With most of the BI application development managed inhouse, Toro were able to have their first sales and margin application up and running in 6 days with only 2 days of QlikView Developer Training by Inside Info. Toro have improved IT staff productivity, saving the cost of one full-time equivalent IT resource in not authoring & producing reports, while also improving face-to-face time with customers and tighter control of freight costs.
